Privacy Policy

Last updated: February 2026

1. Introduction

This Privacy Policy applies between you, the User of this Website, and Ethica Consulting Ltd ("we", "our", or "us"), the owner and provider of this Website. Ethica Consulting Ltd takes the privacy of your information very seriously. This policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website and our adult social care consultancy services.

This privacy policy should be read alongside our Terms and Conditions. Please read this document carefully.

2. Definitions and Interpretation

Data: Collectively all information that you submit to Ethica Consulting Ltd. This incorporates definitions provided in the Data Protection Laws.
Data Protection Laws: Any applicable law relating to the processing of personal Data, including the UK GDPR and the Data Protection Act 2018.
Ethica Consulting Ltd: A company incorporated in England and Wales with registered number 16996972 whose registered office is at 124-128 City Road, London, EC1V 2NX.
User or you: Any third party that accesses the Website or engages our consultancy services.

3. Scope of This Privacy Policy

This policy applies to the actions of Ethica Consulting Ltd and Users with respect to this Website and our professional engagements. For the purposes of the applicable Data Protection Laws, Ethica Consulting Ltd is the "Data Controller".

4. Data Collected

We may collect the following Data, which includes personal Data, from you:

Identity & Contact: Name, job title, email address, telephone number, and postal address.
Professional Data: Care setting details, CQC registration information (where applicable), and information provided during compliance audits, support visits or quality mock inspections.
Technical Data: IP address, web browser type, operating system, and your activity on this Website (collected automatically).

5. How We Collect Data

Data Given to Us: When you contact us via the Website, telephone, or email; when you request an adult social care compliance audit; or when you request for our general support.
Data Collected Automatically: We automatically collect some information about your visit to the Website (IP address, frequency of access) via cookies to improve site functionality.

6. Our Use of Data

In the context of adult social care quality and compliance, we use your data for:

Providing independent care quality consultancy support and mock CQC inspections.
Delivering compliance reports and action plans.
Internal record keeping and professional relationship management.
Transmission of regulatory updates or marketing materials (where opted-in).

7. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contract Performance: To fulfill our consultancy agreements with your care service.
Legitimate Interest: To provide high-quality compliance advice and improve our services.
Legal Obligation: To comply with tax, insurance, and regulatory requirements.
Consent: Where you have specifically signed up for our newsletter or updates.

8. Who We Share Data With

We do not sell your data. We may share your Data with:

Employees and Professional Advisors: To fulfill our consultancy services.
Regulatory Bodies and Local Authorities: Only when required by law or as specifically directed by you during a compliance engagement.

9. Keeping Data Secure

We use technical and organisational measures to safeguard your Data, including secure servers and encrypted communication for sensitive compliance reports. If you suspect any misuse or unauthorised access to your Data, please contact us immediately at dpo@ethica-consulting.co.uk.

10. Data Retention

We hold your data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal/tax obligations (typically 6 years for contractual and financial records).

11. Your Rights

You have the right to access, correct, erase, or restrict our use of your data. You may also object to our processing or request data portability. To exercise these rights, please contact our DPO using the details below.

12. Cookies

This Website uses Cookies to improve your experience. You can choose to enable or disable Cookies in your internet browser, though this may affect site functionality.

13. General

This Agreement is governed by the law of England and Wales.

14. Contact Information

For any questions regarding this policy or your data, please contact:

Data Protection Officer: Adam Tighe
Company: Ethica Consulting Ltd (Company No. 16996972)
Address: 124-128 City Road, London, EC1V 2NX
Email: dpo@ethica-consulting.co.uk

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